Terms of service

Last Updated: July 2026

Welcome to Swimora. These Terms of Service ("Terms") govern your access to and use of swimora.cyou, including all products, services, content, and features provided by Swimora.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Company Information

This website is operated by Swimora.

Website: https://swimora.cyou

Business Address:

72-15500 Rosemary Heights Cres
Surrey, BC, V3Z 0K1
Canada

Email: support@swimora.cyou

Phone: +1 604 541-6351

2. Eligibility

By using this website, you represent that:

You are at least the age of majority in your country or region.
You have the legal authority to enter into binding agreements.
All information you provide is accurate and complete.
You will use this website only for lawful purposes.

3. Products and Services

Swimora specializes in premium swimming goggles, snorkeling equipment, and swim accessories.

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, occasional errors, omissions, or updates may occur.

We reserve the right to:

Modify product information at any time.
Discontinue products without prior notice.
Correct pricing or typographical errors.
Limit product quantities available for purchase.

Product images are for illustration purposes only. Actual colors may vary depending on your monitor or device settings.

4. Pricing

All prices displayed on our website are listed in the applicable checkout currency.

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, we reserve the right to cancel orders resulting from pricing or technical errors.

If payment has already been processed, a full refund will be issued.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Refuse any order.
Cancel suspicious transactions.
Limit quantities purchased.
Verify billing or shipping information before processing.

If your order cannot be fulfilled, we will notify you promptly and issue a refund if payment has already been received.

6. Payment

We accept secure payments through trusted payment providers available during checkout.

By submitting payment information, you confirm that:

You are authorized to use the payment method.
The payment information provided is accurate.
Sufficient funds are available.

Payments are securely processed using encrypted payment technology. Swimora does not store complete payment card information on its servers.

7. Shipping

We proudly offer Free Worldwide Shipping.

Estimated delivery time:

7–10 Business Days

Delivery estimates are not guaranteed and may be affected by:

Customs inspections
Weather conditions
Carrier delays
Public holidays
High shipping volumes

Please refer to our Shipping Policy for additional details.

8. Returns and Refunds

We offer a 30-Day Free Return & Refund Policy.

Customers may request a return within 30 days after receiving eligible items.

Please review our Return & Refund Policy for complete details regarding eligibility, procedures, and refund processing.

9. Customer Responsibilities

You agree to:

Provide accurate billing and shipping information.
Maintain the confidentiality of your account when applicable.
Use our website responsibly.
Avoid activities that interfere with website functionality.
Comply with all applicable laws and regulations.

You agree not to:

Use our products for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Copy or reproduce website content without permission.
Misrepresent your identity or payment information.

10. Intellectual Property

All content available on Swimora, including but not limited to:

Logos
Product images
Graphics
Icons
Website design
Text
Product descriptions
Videos
Branding

is the property of Swimora or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Product Usage

Customers are responsible for using all products safely and according to any instructions provided.

Swimora shall not be responsible for damages resulting from:

Improper use
Misuse
Unauthorized modifications
Failure to follow safety recommendations
Normal wear and tear

Adult supervision is recommended whenever products are used by children.

12. Limitation of Liability

To the fullest extent permitted by law, Swimora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Website use
Product use
Purchase delays
Shipping interruptions
Lost profits
Data loss

Our maximum liability shall not exceed the purchase price paid for the applicable product.

13. Disclaimer of Warranties

All products and services are provided on an "as available" and "as is" basis unless otherwise required by law.

While we strive to maintain uninterrupted service, we do not guarantee:

Continuous website availability
Error-free operation
Absolute accuracy of all content
Compatibility with every device

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using Swimora, you acknowledge that your personal information may be collected, processed, and protected in accordance with our Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Swimora does not control or endorse third-party websites and is not responsible for their content, policies, products, or services.

Users access third-party websites at their own risk.

16. Force Majeure

Swimora shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Pandemics
Government actions
Labor disputes
Internet outages
Transportation disruptions
Customs delays

17. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of Swimora following any updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the Province of British Columbia and the federal laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through the appropriate courts having jurisdiction in British Columbia, Canada.